Promote service-oriented manufacturing and upgrade service brands. A few days ago, the reporter learned from Shaanxi Heavy-duty Auto that from June 22 to September 30, 2010, Shaanxi Heavy Duty carried out a large-scale service activity with the theme of “Shaanxi Steam Truck Heavy-velocity Storm Satisfying Chinaâ€, and the duration of the event was 100. Tianjian aims to take advantage of the service advantages of Shaanxi Auto Heavy Duty Trucks, enhance the brand image of Shaanxi Auto's caring service, and further increase customer satisfaction with Shaanxi Auto Heavy Trucks. This is a large-scale service activity launched by Shaanxi Auto in the first half of the year with heavy truck sales.
This activity includes active on-site service to understand the user's service needs, and proactively solve various problems for the users; carry out specific services for Shaanxi Auto DeLong F3000 products, and actively introduce the user to the use and maintenance knowledge of the product and strengthen the service. Accessories protection; at the same time carry out the user's caring action to give users fuel additives.
The development of Shaanxi Automotive's caring service brand satisfaction in China will place Shaanxi Auto's service brand on a new level. In fact, Shaanxi Automobile Group has always placed its advanced service system in an equally important position with regard to quality, technology, and implementation strategy. It has continuously improved and upgraded its “intimate service†from the “big S service†project in 2006 to the This year's “Ultimate Actionâ€, Shaanxi Auto has set a new standard of service for the heavy truck industry while bringing surprises to users.
Shaanxi Auto is to use services to create competitive advantages and win markets with comprehensive service solutions. Recently, the large-scale public welfare survey of public service satisfaction with the theme of "Witness and Brand Power" with more than 30 mainstream media such as People's Daily Online and Xinhua.net has been announced. Shaanxi Auto was named "China Automotive Sales Service Public Satisfaction Best Model Brand Award is the only company in the heavy truck industry that has won this honor. Once again proved that Shaanxi Automobile's unique advantages in the service, has been recognized by the majority of users.
In addition to the competitive advantages of its own products, Shaanxi Heavy Duty Trucks, its industry-leading after-sales service and quality of service quality and efficient service efficiency can be described as contributing, Shaanxi Automobile has also come out of a unique road from product manufacturing to service manufacturing. , Has become the entire heavy truck industry service brand development direction.
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