On November 27th, Volkswagen held its first communication meeting with Sagitar owners in Beijing. Volkswagen invited more than 10 car owners from Beijing and Baoding, Hebei and other places to participate in the communication, and reimbursed the relevant expenses.
At the meeting, Volkswagen gave a positive answer to the new Sagitar's ability to replace the independent suspension, but the public experts at the meeting stressed that replacing the independent suspension requires the replacement of the shock absorber and the exhaust pipe at the same time, and it is not necessary to replace the independent suspension.
At the same time, Volkswagen also mentioned that the only cause of the rear axle fracture is the longitudinal arm deformation caused by the collision. The existing after-sales inspection process can detect the deformation. As for the crow's feet, blasting, and cracks, it is normal and will not cause breakage.
However, in the face of repeated questions from the owners of the conference, the public also said that the purpose of the communication was only to collect the opinions of the owners. The next step will be to further discuss the recall plan with the AQSIQ.
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