Zhu Ming, a correspondent of China Civil Aviation Network, reported that during the Spring Festival work in 2015, it will last from February 4th to March 15th for a total period of 40 days. In order to comprehensively improve safety inspection work quality, service level and work efficiency, the Tianjin Airport Security Inspection Station has moved quickly, adheres to the concept of “sustained safety†and adheres to the principle of “people-oriented, safety first, customer-oriented, and high-quality and convenient†Spring Festival guiding principles. Implement various work requirements and work measures of CAAC, group companies and Tianjin Airport, prepare early, organize early, deploy early, implement early, formulate the Spring Transport Protection Plan, further strengthen the education of all employees’ safety awareness, strengthen the management of on-site service organization, and strengthen On-site quality control was implemented to ensure effective implementation of the measures. The staff of the total station staff completed the 2015 Spring Festival support task with the spirit of hard work and tenacious struggle.
With the severe security situation and a large increase in passenger and cargo traffic, from 4th of February to 15th of March, the security checkpoint guaranteed a total of 10,353 sorties of incoming and outgoing flights, passed 685,593 passengers, and checked 1,290,846 baggage items. Inspection cargo 292419 pieces. In 40 days, 58 concealed carrying fires, 13 batons, 34 controlled knives, 38 electric shocks, 13 punches, 5 simulated bullets, 3 bullets, 13 tear gas, and 1 simulated gun were seized. 4 fraudulent use of other documents, 1 fireworks, 6 false witnesses, successfully completed the severe air defense challenge. At the same time, during the Spring Festival, the security checkpoints assisted more than a thousand passengers and received 110 verbal praises from visitors. They received 10 letters of commendation and 5 banners.
Leaders attach importance to all soldiers
Before the start of the Spring Festival, in order to ensure the smooth development of the Spring Festival travel guarantee, the security checkpoint organized a spring mobilization support mobilization meeting in time to establish a Spring Festival leadership team headed by the stationmaster and party secretary to timely deploy various safeguards. All departments are facing difficulties and adapting to local conditions, mobilizing and digging out all manpower and material resources that can be utilized, and the management personnel work 24 hours a day to go to work and go all out to work. Through the mobilization and deployment work at all levels, all managers and employees have unified their understanding and inspired morale, and they are ready to prepare for the Spring Festival from their ideological moments. During the Spring Festival, managers at all levels insisted on follow-up work, continuously strengthened leadership, detailed measures, strictly inspected, and optimized services; and conducted pre-judgement on the real-time operation status of the flight and the passenger flow on the following day. The content included flight increase and decrease, peak hour distribution, and It has a clear understanding of the needs of security inspection sites and the needs of security personnel and scientifically co-ordinates human resources; in order to protect passengers from over-examination, the first and second branch of the travel inspection department insists on opening the channel early, increasing the number of channels, and reducing as much as possible. Slow down passengers waiting in line to check time. During the Spring Festival, the staff of the total station staff united as one, resisted pressure, overcame difficulties, and carried forward the tenacious spirit of being able to endure hardship and fighting in particular. It is reported that during the Spring Festival season, none of the employees of the security inspection station took annual vacations, all the staff requested the battle, and all the staff were preparing for the battle, successfully completing the 2015 Spring Festival support work.
Focus on checking and eliminating potential safety hazards
During the Spring Festival season, the security inspection station strictly implemented the relevant requirements of civil aviation superiors, increased the safety inspection of passengers and their carry-on baggage items, increased the rate of unpacking, and guarded against illegal items such as explosives, guns, ammunition, and controlled knives. Air cargo sampling explosion-proof inspection frequency. The Branch of the Travel Inspection Division and the Second Division of the Travel Inspection Department have increased the safety inspections of outgoing passengers’ personal belongings, checked baggage items, and goods and mail, especially for inspections of fireworks, matches, and lighters. Combining the work experience and characteristics of the Spring Festival travels in previous years, we specially designed the X-ray machine images of "Fireworks and Firecrackers" and distributed photos to each person. Inspectors’ hands increased the inspectors’ efforts to prevent and check fireworks. At the same time, it is required to refine the job responsibilities of the personal inspectors, and to inspect passengers, especially children, who do not report through security gates, to prevent dangerous goods such as fireworks and firecrackers from entering the area of ​​separation to ensure the safety of passengers.
Publicity mark "advanced" effect is significant
In order to allow the majority of passengers to pass security inspections more quickly, security checkpoints use methods such as on-site LED displays, contraband display cases, lighter delivery boxes, and prohibited items to carry prescribed display boards to remind travelers of the need for rapid security screening methods and forward security screening. Prevent gates. From the waiting area for passengers to the boarding gates of passengers, paste publicity placards, notices, etc., etc.; focus on the publicity of “rechargeable treasuresâ€, liquid carriers, lighters and other security regulations, so that the majority of passengers understand the security inspection in advance. Regulations.
Through a series of "gate-moving" propaganda measures, the number of liquid articles, lighters and other contraband items carried by passengers to the security inspection site has been significantly reduced. This has reduced the pressure of security inspections and increased the speed of inspections, and at the same time, the phenomenon of passengers returning to the consignment With the reduction, it provides convenient and efficient services for the majority of passengers.
Focus on considerate practice service concept
During the Spring Festival season, the flow of students, returning hometowns, visiting relatives, and outflows are superimposed on the “four streams†to respond to the protection pressure brought by the passenger flow peaks, and to effectively ensure the passengers’ service guarantee, ensure that passengers pass the inspections quickly, and the security checkpoints are ready for use. We will send professional positions to enhance the ability and quality of inspectors and do a good job in explaining and serving. Due to the increase in passenger flow during the Spring Festival, the waiting time for queuing and waiting for inspections was extended, and some passengers were impatient and emotionally excited due to long queues. In the face of such travelers, the inspectors uphold the service tenet of “safety first, service firstâ€. From the perspective of passengers, the inspectors express their understanding and understanding. For some unscrupulous passengers, do a reasonable explanation of the relevant work, do their best to maintain the order of the security inspection site, so that passengers pass the security inspection as soon as possible, passengers can not be stranded on the scene, causing confusion on-site scene. At the same time, we must persist in implementing the “first-responsibility system†and proceed from the passenger’s point of view to actively help and actively serve passengers. Without violating the principle of safety inspection, we will try our best to provide convenience for the majority of travelers and help passengers solve the problems in the process of flight so that the majority of travelers can feel at ease and feel at ease.
At the scene of the security inspection, the staff of the maintenance staff took sincere, initiative, and enthusiasm to guide the passengers to wait in line to check, to dispel doubts and dispel doubts, and to take care to remind passengers to make preparations for the security check. Seeing the mobility of the elderly and the passengers with children, the staff members met the first time, helped the elderly and the young, guided them into queuing, quickly passed the inspection, and when they found the passengers who did not know how to pass the inspection, they rushed forward to inquire. , To answer; for the travel team during the Spring Festival out of the trip, the order officers in the rapid notification channel diversion, in a timely manner to contact the tour guide to remind inspection and precautions and requirements; opened "integrated special channel" to ease the peak passenger flow for the airline gold Card travelers, elderly and sick and sick and pregnant travelers, etc. provide fast, high-quality, professional security inspection services; for late arrivals, the staff members promptly stamp the “hurrying passengers' first chapter†on the passenger boarding pass and lead them to a dedicated channel. Make sure passengers board on time. In the corridor, the inspectors meticulously explained every inspection requirement and how to dispose of the items that are prohibited from being carried around by the passengers, such as liquid articles, lighters, etc., to minimize the loss of passengers, improve the efficiency of inspections, and do everything possible to facilitate passengers. Safe and smooth, convenient and efficient, and intimate and pleasant.
During the Spring Festival, enthusiasm to help passengers happened every day, security checkpoints have received more than one time from the passengers. These awards, for the majority of security inspectors, are an affirmation of the work of security inspections, and they incentivize them to be guided by the needs of passengers, constantly improve service standards, and continue to do a good job in security inspection services.
During the 40-day Spring Festival work, through the joint efforts of all employees of the Tianjin Airport Security Inspection Station, there was no security error in the entire station, no false inspections, missing passenger baggage, and none of the passengers effectively complained about the successful completion of 2015. The Spring Festival travel guarantee task, but also won praise from all directions and passengers on the "entrance security" recognition.
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