Participating service provider representatives visited Yunnei Power Co., Ltd.
At the service training conference, Yunnei Dynamics explained the service concept of “open service and active service to allow customers to enjoy service as a standardâ€, emphasizing that in the three-phase market form, the power supplier service has shifted from engine service to vehicle service. It is very important to actively study and improve to adapt to the market. After the first half of the year T3 product market service, the participating service providers presented many typical fault problems at the conference site, and the live exchange atmosphere was active. The technical engineers of the electronic control system, fuel system, and power system at the meeting also had a more intuitive understanding of the T3 non-road mechanical operation and work characteristics.
Yunnei Dynamics Hunan-European Region Non-road Three-phase Product Service Exchange Conference
From the perspective of product technology development, the three-stage electronically-controlled common-rail engine is more intelligent, simplistic, and intuitive than the two-stage product and VE pump product. It can quickly and accurately diagnose ECU faults. To identify the source of the fault, thus saving maintenance time and improving the work efficiency of the entire vehicle, so that the convenience, efficiency, and economy of product use are greatly improved, bringing greater added value to the user.
Since 2015, Yunnei has begun to set up a service force reserve for the T3 electronically controlled common-rail engine. To date, it has carried out several rounds of different forms of service training and exchange meetings, supplemented by a market “110†service team, 1+N. Various service support forces such as the service agent model and efforts to build product service support capabilities are currently gaining increasing acceptance of T3 electronically controlled common-rail engine products and services, and the market share of Yunnei’s non-road power products continues to increase. We will further deepen the concept of open service and active service, and continue to improve customer service satisfaction with the principle of “allowing customers to enjoy services as a standard†and jointly welcome the arrival of a new era of peace of mind, energy saving and environmental protection!
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